Frequently Asked Questions

Orders are processed within 1–2 business days (Monday–Friday). Most UK orders arrive within approximately 5–12 business days from the date of order confirmation.

For more information please check out our Refund & Return Policy.

Yes, we offer free standard tracked shipping on all orders within the United Kingdom.

For more information please check out our Shipping Policy.

Yes, Mamavea offers everyday fashion and practical trouser hangers for simple wardrobe use.

Yes, our clothing range is selected for everyday wear, with a focus on comfort, simple styling, and practical use.

Yes, our products are selected for regular everyday use, whether it is clothing for daily wear or trouser hangers for keeping your wardrobe organised.

Yes, orders may be cancelled before they have been processed or dispatched. Please contact our support team as soon as possible if you would like to request a cancellation.

For more information please check out our Refund & Return Policy.

Yes, exchanges may be requested within 30 days of delivery for a different size, different colour, or an alternative product of equal value, subject to availability. For full details, please see our Return & Refund Policy.

Yes, the durable metal construction is designed to securely hold trousers, jeans, and similar everyday garments.

If your order arrives damaged or defective, please contact our support team within 30 days of delivery. Please include clear photos of the item and the packaging so we can review the issue and offer an appropriate solution.

For more information, please visit our Refund & Return Policy.

Yes, all payments are processed through secure and encrypted checkout systems. We accept trusted payment methods including Visa, Mastercard, PayPal, Apple Pay, Google Pay, American Express, and Maestro.

For more information, please visit our Payment Policy.

You can reach our customer support team via email or through our Contact Form. We typically respond within 24 hours.

Contact Information

E-mail Addressinfo@mamavea.com
Phone Number: +44 7988 518735

Company Name: F.S. Collective

Store Name: Mamavea

Warehouse Address: 71 St George's Rd, London SE1 6ER, United Kingdom

Registration Number: 91917999
VAT: NL004924203B91
Business Address: Van der Zandenstraat 30, 5521VP, Eersel, Netherlands

Customer Service Available Hours | Monday - Friday

09:00 AM - 05:00 PM | BST / GMT+1

For any questions, please visit our Contact Page. We aim to respond within 1 business day